Customer data and any data or information identifying the customer`s business or business practices (e.g. B number of customer records, number of consumer requests or responses processed) is confidential customer information. Securities proceeds are the confidential information of the security. An optimal customer experience is achieved when a company remembers its customers and treats them with care and respect throughout their unique customer journey. Companies should use customer data to improve customer experience strategy. It should be carefully analyzed in order to gain insights, understand real-time customer interactions, record customer feedback, and plan appropriate measures to help the company achieve stronger growth and better customer insight. Securiti has policies and procedures for the management of security incidents defined in the security documentation and informs the customer, as soon as it is necessary by current legislation and rules on data protection, immediately after becoming aware of accidental or unlawful destruction, loss, modification, unauthorized disclosure of or unauthorized access to personal data, including personal data; has been transmitted, stored or otherwise processed by Securiti or its subcontractors of which Securiti has become. knowledge (a “personal data incident”). .